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Terms and Conditions of Sale

Please read carefully before ordering.

BioNeurix Corporation strives to ensure that MELLODYN achieves the highest quality and purity. The ingredients in MELLODYN have been clinically proven to relieve insomnia and promote sleep. MELLODYN works for most people, but please keep in mind that individual results will vary. No product, including MELLODYN, will work for every person.

MELLODYN is not a drug and is not intended to diagnose, treat, cure or prevent any disease. MELLODYN should not be considered a replacement for FDA-approved medication or professional medical treatment.

Carefully review the Dosage and Directions for Use, Possible Side Effects, Drug Interactions, and Contraindications before taking MELLODYN.

Guaranteed Pure, Potent and Fresh:
  • Every bottle is guaranteed to meet or exceed label claims regarding the quantity, purity and quality of each ingredient. In the rare event that a bottle does not meet label claims (as shown by independent laboratory analysis performed by the customer), the bottle will be replaced at no charge.
  • Every bottle is guaranteed to be delivered fresh and with the safety seals intact. In the rare event that a bottle is delivered with a broken safety seal, the bottle will be replaced at no charge.
  • Unless otherwise stated on this website, all orders are guaranteed to ship the next business day for fast, reliable delivery.
  • All customers are entitled to contact MELLODYN customer support, for any reason, at no charge. Support representatives will provide honest, accurate and helpful answers to all questions. Any customer requests, complaints or concerns will be addressed by MELLODYN customer support promptly and fairly.

    Policy for Returns, Refunds, and Replacement Orders:
    (applying to orders shipped to addresses within the United States):
  • Unopened bottles may be returned for a refund within 60 days of shipment.
  • No returns or refunds for opened or used bottles. (Opened bottles will be discarded if returned.)
  • Shipping charges for returned orders will not be refunded.
  • When only part of a multi-bottle order is returned unopened, customer will be charged the full price for the bottle(s) not returned and issued a refund for the remaining balance.
  • Orders not delivered due to our error or lost in transit will be re-shipped at no additional charge.
  • Orders not delivered due to customer error will be re-shipped at the customer's expense.
  • Refills shipped automatically as part of the AutoShip program cannot be returned or refunded.
  • No returns or refunds for bulk/wholesale orders.

    Policy for International Orders
    (applying to all orders shipped to non-U.S. addresses):
  • International delivery times are not guaranteed.
  • Customer is responsible for paying any taxes, duties, or other fees assessed upon importation by the customs agency of the destination country. These fees may be collected for the customs agency by UPS upon delivery. If the recipient refuses to pay required import taxes/duties, the customs agency may prevent delivery and return or destroy the package.
  • BioNeurix Corp. is not responsible for shipments delayed or denied entry by customs.
  • Shipping fees for orders denied entry by customs or refused by the customer will not be refunded. This includes any fees assessed by UPS for return shipment to the United States. If customs destroys the package due to failure of the recipient to pay required duties/taxes, the value of the product will not be refunded. Likewise, if the cost for return exceeds the value of the product, the package will be abandoned and the value of the product will not be refunded. Otherwise, a partial refund will be issued once the product has been returned. The amount refunded will equal the full cost of the order minus any charges assessed by UPS for delivery and/or return.
  • Please review the Shipping Rates and Information for further details.

    Return and Refund Instructions
    Send returns to:
        BioNeurix Corp.
        Attn: Mellodyn Returns
        181 Marsh Hill Road
        Orange, CT 06477
    Please include name, order number (if available), e-mail address, and the reason for return. We recommend using a delivery service that offers tracking or delivery confirmation. BioNeurix Corporation will issue a refund to your credit card within two business days of receiving your return.

    By placing an order, you understand and agree to these Terms and Conditions of Sale.
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    Copyright © 2006 BioNeurix Corporation. MELLODYN and the MELLODYN crescent moon logo are trademarks of BioNeurix Corporation. The statements on the mellodyn.com website have not been evaluated by the Food and Drug Administration. MELLODYN is a dietary supplement, not a drug. MELLODYN is not intended to diagnose, treat, cure or prevent any disease. MELLODYN should not be considered a replacement for FDA-approved medication or professional medical treatment. By placing an order, you agree to the Terms and Conditions of Sale.